Dear Valued Customer,

We are excited to announce some big news at Big D Fuel that will enable us to bring you even more best-in-class service, high quality fuels, and friendly, professional staff than ever before. We have achieved an agreement that will bring Big D into the Hyde Fuel family.

This decision for Big D Fuel to become a division of Hyde Fuel was made only after both companies determined that by combining our best qualities each would be able to better serve its customers.

Like Big D, Hyde Fuel is family owned and operated. Founded in 1965, Hyde Fuel provides homes and businesses in the Tri-Lakes region with high-quality, state-of-the-art fuels and services, and warm, personal attention. Now, as a customer of Big D and Hyde Fuel, you will enjoy the same plus more:

• Fuel delivery, including propane, heating oil, kerosene, diesel and gasoline
• Central air conditioning service, installation and maintenance
• Heating equipment service, installation and maintenance
• Around-the-clock emergency service and fuel delivery
• Radiant in-floor and baseboard heating systems
• Fireplace and hearth systems
• Easy online payment and account management

Our customers' comfort, security and satisfaction have always been at the heart of every decision we've made. Your friends in our management, delivery, service department and office staff will all still be here to take care of you. In fact, Big D will continue to operate as it has in the past, with very little, if any, change in the staff or quality service you have come to expect.

Thank you, again, for trusting Big D with your home comfort. We look forward to continuing to serve you, through and beyond our consolidation with Hyde Fuel.

Warmly,